In a world where those in need far outnumber available resources, the Hungarian Maltese Charity Service needed a way to better manage their operations to make their work more efficient and impactful.
That’s where Konstruktor stepped in to help.
About the Client
The Hungarian Maltese Charity Service is a non-profit organization that has been assisting the poor and needy for over 30 years. With more than 1,000 staff members and over 7,000 volunteers, they are dedicated to providing help to those who need it most.
Challenges
The charity faced several operational hurdles:
Inefficient, Paper-Based Solutions: Slow, outdated systems hampered daily operations.
Lack of Centralized Data: There was no single system to track all clients and activities, making it difficult for staff to stay informed.
Fragmented Communication: Staff members lacked up-to-date knowledge about clients, leading to inefficiencies in service delivery.
Data Management Issues: Managing operations, grants, and income without a centralized data system was challenging.
Strict Compliance Needs: Sensitive data about the needy required full compliance with data protection regulations, such as GDPR.
Solution
We developed a tailored software solution that combined time and attendance tracking, CRM, and activity logging into one integrated platform. Here’s how we addressed the challenges:
Comprehensive Mobile App: Our custom mobile application allowed staff to easily log activities, track attendance, and record important notes, streamlining operations.
Centralized Client and Activity Tracking: The app provided a centralized system to monitor all clients and activities, giving staff real-time access to the information they needed.
GDPR-Compliant Data Protection: We implemented a flexible access management system that ensured full compliance with GDPR, protecting the sensitive data of the needy.
Operational Efficiency: The new system replaced slow, paper-based processes, making operations more efficient and reducing administrative overhead.
Results
The new software solution provided the Hungarian Maltese Charity Service with a single, up-to-date view of all clients and activities. This allowed their team to manage operations more effectively, distribute grants and income more efficiently, and improve overall service delivery.
The mobile app has empowered staff to work more efficiently, saving time and resources, while ensuring compliance with data protection regulations.
©2025 Konstruktor - All Rights Reserved.