How we work
Rapid iteration, lean development, a kick-ass team.
Concepting and strategy
Making software that impacts lives involves incredible responsibility. We start each project by asking two fundamental questions: 1) What’s best for your users? 2) What’s best for your business?
We want to know why your idea makes sense, how is it going to be successful, who will care about it, and – last but not least – what about the idea will make your users happy. This type of thought process is where our user-experienced designers will challenge your assumptions and overhaul business points.
Working hand-in-hand with each client, we take an initial concept and merge it with everything we know about self-service and mobile technology, about what works and what doesn’t work. We turn the client’s idea into an actual, on-premise product.
The best products are the result of collaboration between creators and end-users. With the use of interactive clickable wireframes, we follow this directive to challenge falsely held assumptions and to push forward new ideas on the basis of new information. We work closely with our hardware vendors to make sure that every goal is satisfied, and once everyone agrees on the general direction, the Konstruktor team dives into the finicky details.
Your project’s “go-to guide” is our wireframe and feature set documentation. It explains in common terminology how your kiosk UI or mobile application is going to work. It’s what our designers use for coming up with designs, and what our developers use as a guideline for coding. It’s the foundation text for all the steps to come.
The benefit of this approach is that a few minutes engaged in strategy can translate into an hour in wireframing, a few hours’ worth in design, and days – or even weeks – in development. Progress, always gradual, is accelerated.
Our many clients love us for several reasons. One of the biggest is that we put solid design behind everything we do. In a crowded market, perfect product design ensures pride of place. Design is the user’s first touchpoint, and it’s important to make a great – and lasting – first impression. While the functionality and solid coding of your kiosk is critical, the look and feel of the whole product will set the tone for everything else. Our well-trained and deeply experienced team is able to balance illustrative creativity with a keen understanding of the client’s vision.
Development isn’t just about writing code. The very first step in developing a perfect system is to figure out its architecture. We loop in our lead architect and a team of senior developers to pick the perfect technology stack for your product.
When it’s time for development to actually start, we assign our specialists to make the software dreams come true. Our agility-based development regimen involves running two-week sprints: this results in a new, incremental build at the end of each fortnight, allowing you to regularly review and assess what we’re building.
Once the software stack and all the hardware are well tested and ready for the public, we deploy your system at a few selected locations for a live launch. We monitor the process and devices closely to ensure a smooth-running event!
Maintenance and support
We offer maintenance packages that cover everything from the occasional check-up to ongoing feature expansions and entirely new versions.
We’re also there to help when it makes sense to bring your own team on board to take over product development. We’ll even put your potential hires through the same rigorous evaluation process that we’ve created for our own team.