Konstruktor designs and builds self-service systems that are beautiful, reliable, user-friendly, and guaranteed to please your customers.
Benefits of self-service
Automation is the key to lowering labour costs – full stop. Employee hours spent on taking customer orders can now be allocated to deliver better customer service, provide back-office support and perform marketing activities.
Customers using self-service systems may spend 13-17% more on average than they do when ordering “over the counter”. Our systems guide the customer through a carefully crafted “user journey” that offers multiple up-selling possibilities and related items to increase the order size.
Our self-service solutions will eliminate long queues at your sales counter, allowing the store to process more orders.
You can strengthen customer relationships and drive repeat business by rewarding your most loyal customers.
Allowing your customers to directly enter their specifications and preferences will radically reduce the number of errors in ordering.
More and more customers appreciate the opportunity to customize their orders (e.g. ‘extra pickle’ or ‘no onions’).
We build and integrate
We build cloud-connected self-service systems at your fingertips. Using the latest technologies, our systems are scalable, functional, flawless and easy to use.
WWe use high-quality components to build sleek and sophisticated self-service kiosks that offer an intuitive user experience, are easy to maintain and are sustainable.
We also develop customized mobile solutions to complement our self-service systems. You want simple? Intuitive? Extensive and complex? We can build it for you.
We are a group of Internet of Things (IoT) experts that utilize React and Go technologies. Building great self-service products requires a deep knowledge of coin- and credit card-handling mechanisms, printers, barcode readers and kiosk chassis design, as well as extensive usage of hardware management and mass deployment platforms. We use top-shelf technologies for secure data storage (PostgreSQL), big data analytics (ElasticSearch), caching (Redis) and deployed infrastructure (Amazon AWS).
Konstruktor is all about continuous improvement – that is, by finding better ways to develop self-service systems, and by delivering improved levels of satisfaction to end-users.