Málta: Streamlining Operations Success
From Paper to Profit: The Digital Transformation of the Maltese Charity Service
In a world where those who need help are many, and the resources to help them are often scarce, the Hungarian Maltese Charity Service needed a way to better manage their operations.
This is where we, Konstruktor, came in. Read on to see how we developed a cutting-edge time recording and CRM system that made their work easier, more efficient, and more cost-effective.
About the client
The Hungarian Maltese Charity Service is a non-profit organization that has been providing assistance to the poor and needy for over 30 years. With a team of more than 1,000 staff members and over 7,000 volunteers, they are committed to helping those in need.
Challange
Inefficient, paper-based solutions slowed down operations.
No central system to track all clients and activities.
Lack of up-to-date knowledge about clients between employees.
Difficulties in managing operations and grants without data.
Sensitive data about the needy required strict compliance.
Solution
We listened to our client's needs and crafted a tailored software solution that combined time and attendance tracking, CRM, and activity logging all in one place. Our mobile app made it easy for the staff to take notes and log their activities.
Our software provided a flexible access management system, fully compliant with GDPR, to ensure that the sensitive data of the needy is safe and protected. This advanced and secure mobile application delivered on its promise, replacing slow, inaccurate, and paper-based solutions.
Results
Malta now has a single, up-to-date view of all clients and activities, allowing them to manage operations more efficiently, and distribute grants and income more effectively.
Conclusion
Our partnership with the Hungarian Maltese Charity Service resulted in a successful project. If you are facing similar challenges, contact us to learn how we can help.