Challenge

In collaboration with Swiss Tomato, our software engineers have developed Groupe Mutuel's self-service mobile application. Using our application, Groupe Mutuel is offering to their insured members a new online service that will provide them with quick and secure access to information on their health insurance coverage.

To meet extreme security standards, we worked with Groupe Mutuel's engineers to implement a bank-grade security protocol.

Solution

In collaboration with Swiss Tomato, our software engineering team developed Groupe Mutuel’s self-service mobile application. This app provides insured members with quick and secure access to their health insurance information, including coverage details, claim status, and policy updates.

To ensure the app met the highest security standards, we worked closely with Groupe Mutuel’s engineers to implement a bank-grade security protocol. This approach ensures that members' personal and insurance data is fully protected, complying with strict regulatory requirements.

Key Features

1. Mobile Access to Insurance Information: Users can easily access coverage details, claim status, and policy information directly from their smartphones.
2. Bank-Grade Security: Advanced encryption protocols were integrated into the app, ensuring the highest level of data security and privacy.
3. User-Friendly Interface: The app’s intuitive design makes it easy for users to navigate and find relevant information quickly.
4. Real-Time Updates: Members receive instant notifications on their coverage and claims, keeping them informed every step of the way.

Impact

Groupe Mutuel’s self-service mobile app has significantly enhanced the convenience and accessibility of their services for insured members.

By providing a secure and efficient way to access health insurance information, the app has improved customer satisfaction and streamlined communication between Groupe Mutuel and its members.

The integration of bank-grade security measures also ensures that sensitive data is protected, meeting the stringent privacy standards required in the healthcare sector.